Need help?
Find services and contact info for Residential Life below.
- M–F= Monday through Friday
- During the semester business hours= M–F 8:30 a.m.–5 p.m. (except for holidays); summer business hours= M–F 8 a.m.–4 p.m.
- S&S= Saturday and Sunday
- SSA (Student Support Assistant for your community) their hours will be posted in your building's staff office located on the first floor of your building
- CA (Community Assistant) their hours will be posted in your building's staff office located on the first floor of your building
- RD (Resident Director for your building) M-F 8:30 a.m.–5 p.m.
- CP (Collegiate Professor or Faculty in Residence) for your community) email them for an appointment
Issue: |
Hours: |
Contact: |
| Locked out of your room/lost your keys | M-F 9 a.m.–midnight, S&S noon–midnight |
Your Community Area Office |
| Room change | M-F 9 a.m.–midnight, S&S noon–midnight |
Your Community Area Office |
| Emergency support needed | 24/7 | New York State University Police at 91ÉçÇø From campus phone, dial 911 From a cell phone, dial 607-777-2222 |
| Facilities emergency– room/building issues |
M-F 8:30 a.m.–5 p.m. and after business hours |
|
| Roommate issues | See posted hours for SSA; business hours for RD | Your SSA or your RD |
| Personal issues | See posted hours for SSA; online contact for MSW Interns; business hours for RD | Residential Life MSW interns (Master of Social Work) in each community |
| Bias issues |
During business hours see your RD; see posted hours for SSA 24/7, online |
RD or SSA |
| Academic issues | Business hours | Your CP: contact and/or Residential Life MSW interns (Master of Social Work) in each community |
| Housing issues/questions | Business hours |
Central Residential Life email or 607-777-2321 |
| Work for Res Life | Business hours | Central Residential Life see our Work with Us web page, email or 607-777-2321 |
| Non-emergency facilities (raise bed frame, add/remove furniture) | 24/7 online | Facilities Management, |
| Reserve a space or a firepit in/near my building | 24/7 online | Res Life Managed Spaces |
| Student government | See posted hours for your CA or business hours for your RD; 24/7 online | Your community's college council web page |
| Community and student events | Your CA; 24/7 online |
See posted hours or see Res Life event calendar |
Not on our list?
For non-emergency inquiries or other concerns, email Residential Life. Please note Residential Life email is responded to in the order in which it is received Monday–Friday 9 a.m.–4 p.m. (except for holidays). Response times may vary based on time of year and email traffic.