Res Life Support

Need help?

Find services and contact info for Residential Life below. 

  • M–F= Monday through Friday
  • During the semester business hours= M–F 8:30 a.m.–5 p.m. (except for holidays); summer business hours= M–F 8 a.m.–4 p.m.
  • S&S= Saturday and Sunday
  • SSA (Student Support Assistant for your community) their hours will be posted in your building's staff office located on the first floor of your building
  • CA (Community Assistant) their hours will be posted in your building's staff office located on the first floor of your building
  • RD (Resident Director for your building) M-F 8:30 a.m.–5 p.m.
  • CP (Collegiate Professor or Faculty in Residence) for your community) email them for an appointment

Issue:

Hours:

Contact:

Locked out of your room/lost your keys M-F 9 a.m.–midnight,
S&S noon–midnight
Your Community Area Office
Room change M-F 9 a.m.–midnight,
S&S noon–midnight
Your Community Area Office
Emergency support needed 24/7 New York State University Police at 91ÉçÇø
From campus phone, dial 911

From a cell phone, dial 607-777-2222

Facilities emergency– room/building issues

M-F 8:30 a.m.–5 p.m. and after business hours

Contact your Community Area Office/SSA/RD

Roommate issues See posted hours for SSA; business hours for RD Your SSA
or your RD
Personal issues See posted hours for SSA; online contact for MSW Interns; business hours for RD Residential Life MSW interns (Master of Social Work) in each community
Bias issues

During business hours see your RD; see posted hours for SSA

24/7, online

RD or SSA

Bias reporting form

Academic issues Business hours Your CP: contact
and/or Residential Life MSW interns (Master of Social Work) in each community
Housing issues/questions Business hours

Central Residential Life email or 607-777-2321

Work for Res Life Business hours Central Residential Life see our Work with Us web page, email or 607-777-2321
Non-emergency facilities (raise bed frame, add/remove furniture) 24/7 online Facilities Management,
Reserve a space or a firepit in/near my building 24/7 online Res Life Managed Spaces
Student government See posted hours for your CA or business hours for your RD; 24/7 online Your community's college council web page
Community and student events Your CA;
24/7 online
See posted hours or see Res Life event calendar

Not on our list?

For non-emergency inquiries or other concerns, email Residential Life. Please note Residential Life email is responded to in the order in which it is received Monday–Friday 9 a.m.–4 p.m. (except for holidays). Response times may vary based on time of year and email traffic.

Residential Life General Questions Form

Explain your question here.